【干货】​餐饮服务注意事项及常用英文语句!

酒店内参
酒店餐厅常用英语
点菜前
We look forward to having with us tonight.我们期待您今晚大驾光临。
Do you like coffee or tea? 您想要喝咖啡还是茶?
点菜中
Sit down, please. Here is the menu. May I take your order, sir? 请坐,给您菜单。先生,您要点菜吗?
菜品推荐
What kind of food would you like to have?您想吃什么菜?
It’s delicious and worth a try.它鲜美可口,值得一试。
I suggest that you have a taste of Sichuan dishes.我建议你们尝尝四川菜。
It’s our chef’s recommendation.这是我们大厨的拿手菜。
Try the green crab if you don’t mind.如果您不介意的话,不妨尝一下这种青蟹。
You’ll regret if you don’t have a test..如果您不尝一下,您准会后悔的。
What would you like for dinner/dessert?您喜欢吃点什么餐/甜点?
How would you like the steak/eggs?您喜欢怎么样做的牛排/鸡蛋?
酒水推荐
Would you like to have some wine with your dinner?您用餐时要喝点酒吗?
Have you anything in mind as to (decided)what to drink?您决定了喝什么吗?
I would suggest Californian red wine for the beef steak.我建议您配牛排喝加利福尼亚红酒。
It never goes to the head.(不管喝多少)它也不冲脑。
Many guests give high comments on the wine.许多宾客对这种酒赞赏备至。
当不太清楚客人的意思时
I’m sorry , but I didn’t quite catch what you just said.对不起,我没有听明白您刚才的话。
I beg your pardon?/Pardon? 对不起,请再说一遍。
Sorry, sir ,but I don’t understand what you mean.很抱歉,先生,我没有听懂您的意思。
Pardon, madam. I am afraid I didn’t follow you.对不起,太太,我没有听明白。
What was that? 你说什么?(此话比较随便,也要用升调)
Sorry, but could you say it again? 对不起,您能再说一编吗?
Would you mind repeating, please?请再说一遍,好吗?
Could you please repeat a little more slowly?您能再慢点儿说一遍吗?
菜品出错时
I’m sorry to have kept you waiting. 很抱歉,让您久等了。
I’m really sorry, but I seem to have misserved a dish..真对不起,我好像上错了一个菜。
I do apologize for giving you the wrong soup.我上错了汤,真抱歉。
Please feel free to contact us if you have any questions.如果你有什么问题,请随即和我们联系。
客户反馈
How do you like the fish cooked this way?您觉得鱼这样烧怎么样?
Do you think the soup is tasty?您认为这个汤可口吗?
Do you think the price is reasonable?您认为这个价格不公道吗?
What’s your opinion of our service? 您对他们的服务有什么意见吗?
结账并离开
You may sign the bill. The hotel will charge you when you leave.您可以签帐单。离店时会给您结帐。
Here is the bill. Please sign it.这是您的账单。请签字。
I wish you good health.祝您健康。
Let me wish you every success.祝您一切顺利。
I hope you’ll have a good time.祝您玩的痛快。
本文由飞猪签约达人 酒店内参 提供,未经授权,不得转载!
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