Just got back from a week in this hotel and for the first time ever I am glad to be home after a holiday !!
This hotel was listed as a 3 star but I was told whilst I was staying it has been down graded to a 2 and I can see why .
I'll try and start with some positives as I like to be fair ...
Room was reasonable and cleaned everyday . Bed firm but I like them like that so can't complain on that score' slept well every night . On the down side the balcony is that tiny and it was virtually impossible for me and my man to sit on it together . The towels had holes in them , no hair dryer and the TV didn't work ( not a problem for me but if you like your tv fix bear it in mind)
The rest of the hotel was best described as grubby , the reception was ok ish but the pool area was decorated with filthy broken sun beds ... well worn grassed areas and muddy patches .
Food wise ... Its hit and miss , yes you have a choice but often the food is luke warm , or you queue for 15 mins only to be given the tiniest bit of chicken ever. One night they were cooking a massive tuna and I watched a guy bring his back as it was swimming in blood , only for the chef to put it back on the grill and serve it to someone else .( yuk) If you won't a drink with your meal be prepared to queue for 15 mins at the bar whilst they continuously run out of glasses ( same thing happens with cups at breakfast) When you do finally get your drink be careful as the glasses are quite often chipped .
The main bar is run by mostly miserable staff who look as if they really don't want to working there , they are helpful if they think are going to get a tip otherwise you rarely get a smile. The drinks were awful , when you asked for vodka you are given something with a vie whiskey taste and the beer is so weak you'd need 20 to get any effect . Best advice is to stock up with duties frees at the airport as alcohol is not easy to buy from shops , you have to visit Hammamet where there is one shop that opens on certain days and restricted hours .
The entertainment team do try and do some day time activities and kids disco and bingo in the evening but again they are after taking money . The one guy Bibi was very friendly until he realised we weren't interested in buying his T shirts or paying for bingo and then he didn't speak again.
The hotel is ok location wise , the beach is about a 5 min walk away , and there are some shops and resturants near by . Taxis are cheap and Hammamet and Nueba are worth a visit . Both cost under £4 in a cab .Both times I had a cab the driver told me "KInza or Zenith as they know it Is not a good hotel !!
All in all I wouldn't recommend this hotel and definitely won't be going back , Its worth paying the extra and staying somewhere better as this place really isn't up to much.
i have stayed in this hotel two times prior to this visit so didnt think that we would have any problems. the rooms are still clean staff friendly majority of animation team ok bob was annoying only spoke to you when he wanted you to get him alcohol free from bar and when you told him that you wasnt getting anymore he just used to say you can you have a/i band. the food is a big let down in this hotel same alltime there and nearly always cold or lukewarm NEVER HAD PROBLEM ON PREVIOUS VISITS WITH FOOD dont have a good name for the woman who did omelettes in morning at least not what i can put on here arrogant moody and insultive are a few words that can describe her (was a bit stronger what i personally called her) the chef of animation is still a bully to his staff and spoke once to us our whole stay he would just walk past and ignore you when speak to him.
1st time to Tunisia and down to this hotel it will be the first of many.
I went with group of friends and it was exactly what we wanted. Rooms are basic but clean and tidy.food was brilliant staff were more than fantastic in all areas even the on site shop wall great as well as the bar staff and animation team. Best holiday in a while good food weather and people ! Very recommended only thing I would say is take ur own booze as the wine isn't the best but you can buy at reasonable prices .
Had a wicked time in early June here, three guys and one girl. Second visit in two years. Rooms are quite basic, but clean and tidy, and the maid service was fantastic, always clean towels and bathroom cleaned daily. Towels made in to swans with fresh flowers are always a nice surprise!
Food is more than adequate, never stuck for something tasty to eat at any meal time!
Animation team are fantastic, really made us feel special and understood that we didn't always want to play games so would just come over for a chat. Shows in the evening were fun, not always our cup of tea but hey ho.
Drinks are a hit and miss..... the wine is horrific but you can buy bottles of perfectly good wine at the bar for a very good price which is what we did. The beer is good though! My tip would be to take a cheeky bottle of Gin or Vodka from the airport if you feel you cant last a holiday without them!
Would i go back?..... definitely!
I am writing this review whilst in resort and I hope it helps any future visitor. Firstly there will be negative comments but likewise there are positives.
Left Gatwick for a pleasant 2 hour 25 minut...