These apartments are really centrally located. The one we had was spacious and very comfortable, especially the bed.
Beige carpets are really crazy as stains just look awful. We had the "pleasure" of a bunch of students having a party above us for one night but in fairness when asked to quieten down they did.
Parking - booking.com say free parking nearby.....NO...no free parking within a mile radius BUT there was free parking on site. Someone needs to resolve that on the listing.
The main thing is that the apartment is great, in a great location and I'd definitely use again.
A surprise spacious apartment as we paid considerably less compared to a hotel. Self serviced apartment with all the amenities necessary to make your stay comfortable. Lovely view and shops are just around the corner. Very clean and plenty of parking. Relaxing stay for family on a short break.
I recently stayed in Apartment 5 of Douglas House for a friend's hen party and we were really pleased with our choice.
I booked through MJStays and was slightly worried at first as the company initially booked a different date from what was specified and their notification text two days before arrival also gave the wrong date.
However, administrative errors aside, the apartment was very nice indeed. The living room was cosy with a TV and DVD player, the kitchen was well-maintained with all working appliances, and the bedrooms (one with en suite) were very comfortable.
The whole apartment was very clean and the modern decor set the mood for our sophisticated ladies weekend.
The location of the apartment is also a bonus, as we were within walking distance (around five minutes) of the main shopping centre, restaurants, bars and night life. If you book, try to walk and use a satnav on your phone because taxis were charging us £7 for literally a one minute ride (when we first arrived and didn't realise how close we were to everything!)
One of the best things about this apartment is that it was great value... Five of us stayed for two nights, making it £30 each per night. You probably wouldn't get a hotel for that money and if you did, it would be nowhere near as nice.
If I had to recommend something, I'd suggest the managers hang up a full length mirror (a must for ladies hitting the town!) Also, we found out on arrival via the welcome book that we were entitled to free use of the gym and spa at the local Fitness First. It is a shame we weren't told this in advance as we didn't pack bikinis or gym wear, so we were unable to enjoy this perk.
All in all, I would definitely recommend Apartment 5 to any small hen parties, any groups of friends looking to enjoy Cheltenham, and any small families.
Having booked I then found that I'd been put into the infamous Apartment 4 (see previous review on this site). I immediately rang and was told that repairs had been made ... time would tell.
On arrival I let myself into Room 4 ... and I can confirm that the damp issues have been resolved. The only issue is that the apartment on three levels - kitchen, bathroom and bedrooms. This was not mentioned during the booking procedure. Minutes later the manager arrived to see if everything was OK and on request he kindly moved me to an apartment on one level, how nice!
Clearly peoples experiences depend on the room- room six is an entire top floor flat and very smart and clean- big rooms . Pricewise this was very good value. It also meant that the kids could get up and have some space for themselves and left us alone for a bit- very welcome.
The main problem was that it was baking hot because the heating was jacked up to full and, once we had worked it out we could not cool it down enough to get a good nights sleep. in fact, as someone concerned with climate change, i thought the general energy use in the building was pretty poor...but, weirdly, there was no light on the porch or stairs when we returned at night which was really tricky, especially getting in.
Remember also that this is a self service self entry apartment block, so there is no one there to help you.
Other things- i would expect soap and shampoo and all there was provided was bacterial hand wash!