图森拉迪森套房酒店 (Radisson Suites Tucson Hotel)

Just got checked in. Girl at the front desk was nice. I asked about breakfast... Unknown they are still working out the details. Really?? It's Friday afternoon. Asked about evening reception.. Received a NO. Then had to sign a waiver to use the pool and pick times to use it. Pool is not open all the time, set hours now. This is a holiday weekend, time to get away from work and the house and have a nice getaway. But doesn't look like that's going to happen. I understand everyone's still freaking out about covid, but no breakfast and no evening reception? Can't use the pool when I want to? Anyways... So we get into our city view king room (it's actually the view of the hotel next door). First thing I see on the floor is a piece of Chex mix. So housekeeping didn't clean real well before they left. Carpet is already getting worn. The dresser is in the living room not in the bedroom. Couch and chairs are modern looking but hard as a rock. You can hear people and carts walking past the room. I'll stop now and revise it after we have spent the night. But so far I'm not impressed. Probably should have gone to a different hotel but needed to be on this side of town.

I had to make a quick trip to Tuscon and was originally going to fly in and only stay one night. Well, because of world events, I wound up driving and staying three nights. I called before my trip to check and see what amenity changes were made. I spoke with Ali on the phone and she was both delightful and super helpful, answering all of my questions. She rebooked my trip for three nights with no problem. When I arrived, I was met with a staff that was beyond accommodating and incredibly personable. They were SO nice and helpful and went out of their way to ensure I had a wonderful stay, despite the fact that they had very few amenities available. My room was FABULOUS. It was updated, comfortable, and luxurious. It had all the extras you would expect, and then some. I honestly didn't want to leave. I just can't speak highly enough of this hotel. I will definitely be staying here again the next time I'm in Tuscon.

经过彻底改造后，图森赛道上的Embassy Suites刚刚开业，这真是太好了！ 房间时尚，现代，宽敞。工作人员很棒又细心，尤其是酒吧经理！ 公共区域的布置和维护精美。 住在图森的奇妙地方，谢谢！ ！

这家酒店太棒了！这是我第二次来这里。员工非常贴心，时刻做好帮忙准备。房间非常宽敞干净。泳池很不错。游泳有点冷，但太诱人了。早餐有点贵，但早餐服务员超级贴心。很多公司可以从酒店员工那里得到关于客户服务的经验。对于来之不易的钱来说物超所值。地点很棒。有很多餐厅可以选择。提示：试一下提诺斯披萨。唯一的不足是酒店周围没有跑步路线。我询问员工是否有推荐，他们告诉我沿着水流跑。但没有位置指示，所以我在人行道跑步，但别担心这一点。享受你的入住吧，我就很享受！

我不认识很多工作人员:前台接待员瑞秋接待了我和我的家人，他们对我们的到来充满热情和友好的态度。她周末安排了一场精彩的表演。我要感谢她在职务上的优雅魅力和职业素质。汤姆也在周五协助安排了周五和周六的招待室。当他看到要短时间准备工作，他主动去帮忙。在他换班前，他又回到房间里，仔细检查是否还有其他需要的东西。我参加过很多这样的活动，从来没有这样的服务。他让我们的问题都变得微不足道。谢谢你汤姆。