Was on business in Orlando on 12/29 and stayed thru New Years. Convenient location, recently renovated, clean & comfortable. Easy access off of I-4.
Staff was friendly and accommodating. Overall very enjoyable stay.
I have stayed at this property many times with no problems ever. However, during my last stay, there were unfortunately several cars that were broken into and mine was one of those. I know that this was by no means associated by Hilton Garden Inn or are they responsible for the actions that happened. However, being a Diamond Member many years, I would have thought that they should have offered some sort of compensation for my problems, either the room being comped for my stay or at least, added Honors points. In fact, I wasn't even offered breakfast as I waited for all the paperwork from the police to be completed. Once again, I am not blaming the hotel for what happened what so ever, but a little thoughtfulness for their guests would be nice.
My Husband and I along with our two kids stayed at this Garden-inn location for 3 days and we really enjoed the trip. Although we were'nt told that breakfast was a charge until we were checking-in (Our mistake not to double check before booking),however the front desk clerk I believe his name's Sheldon was very accomodating and was kind enough to give us breakfast vouchers so that we did not have to pay and that was a great way to start our trip +++. After we got to the room, the AC was rattling so loud and when we called down to the front desk, he was quick to offer us to send maintenance or change rooms and we opted to change room which was taken care of very efficiently. Overall the staff were very friendly, especially at the bar and breakfast aswell. Location is not too far from the major attractions but the traffic is still horrendous getting around the area. We did not get to use the pool or other amenities provided such as fitness center and gaming lounge, therefore cannot comment on those but highly recommend this location if you are looking for a reasonably priced hotel with great staff and location. We will be back!
Near to all, better than most Garden inn brands.
Staff was great. Breakfast was delicious. Though can be crowded after 9.
Parking was also briefed
Though this night be more to the fact over the holidays than how he may be other tubes of the year.
The hotel is quiet, pleasant and within walking distance to the Shopping mall. Away from the crowds of the city. There is a small shop in the lobby where you can do your little shopping. The rooms are very nice. No smoking, but the air conditioners are a bit old and loud. especially the reception staff were friendly and helpful.