The place and its facilities is overall nice. What makes my rating poor is because there are many Filipino guys sitting in there watching videos in their phone slowing the guests internet connection who paid for the services. Furthermore, these guys ( I am not sure if they are working there) are looking at the women swimming in the pool. Their motorbikes are on the way of the guests. Can management enforce a better policy for this type of behavior? If they are not employees, they should not be sitting there and not all employees should have access to the internet and any outsider should not be sitting in the facility just so they can connect to the internet and watch ladies in the pool.
I booked the Family room with TV, kitchen, refrigerator, kettle and microwave. Very ideal for family and for those who wants to stay long term. You have an option to buy gallon of drinking water from them at cheap cost 60 php. Gas has charges if you will cook your own food. Equipped with basic kitchenettes.
The front desk officer - Rowena, the guy in charge for activities, and all the housekeeping were very friendly and very accommodating. Everyone let us feel at home. All staffs seemed helpful and smiling all the time even you were just sitting at the veranda. The swimming pool at the center is a plus since it is not located in the beach. If you want to relax, take a dip at the pool. Overall beautiful and neat with good value of money.
They can help you in every way to make your stay comfortable. The pick up van was set at the ferry port in timely manner. And the hotel was kept updating if the driver has already picked us up. They arranged the boatman as early as 5:30 in the morning to catch up with Dolphin Watching, Balicasag and Virgin Island tour.
After we checked out, they let us stay in the room until our pick up van to another hotel arrived. That's very generous! Thanks for that!
Our stay here is very pleasant and my family loves this place the most!