We checked in after 5pm, dropped our bags, scanned the room which looked 'ok' at first sight. Went straight out for dinner.
Back in hotel, wanted to go to bed early. Opening the bedsheets there were black hairs everywhere. Also at the ground in corner we now noticed many hairs.
When we went to reception we had the worse service ever. The boy behind desk didn't understand English. The lobby was more used as a bar for friends/owner(?). It was a big smoke area. Very bad smell.
The security guy spoke a little English but said there wasn't anybody to clean the room. So basically there was nothing he could do. I asked for other room but they didn't seem to respond or care. He called his manager and I briefly spoke to her. She asked me what the problem was. Really??
She was already at home and she absolutely didn't try to find a solution.
The security guy continued watching football and the boy looked clueless. I asked again what the solution was gonna be but they just said; no cleaners.
After a long new discussion and another call with the manager the security guy went up to our room. I told him to give me clean bed sheets and I would clean it myself.
He gave us new sheets (although I wasn't too sure about it) and he left angry.
I understand that it was after 9 and there weren't any cleaners. But this is not the way to answer your guests!! I would NOT recommend this hotel. It wasn't cheap either fur such a sad place.
Close to airport but terrible location for bars/restaurants, bathroom with open shower, so after showering floor is complete wet. Bed was small and felt very unstable.
I, as I think most other guests, only chose this hotel because I had an early morning flight the next day and the hotel is very near the airport. it is actually walking distance, but because I unexpectedly had a pain in my leg, I asked the hotel to order a taxi for me. It was inexpensive, but the airport is really very close, so if you do not have a lot of luggage, it is a nice walk from the hotel.
The room was excellent, large, with a writing desk, comfortable beds and with a bathtub in the spacious bathroom.
There were two problems. They charged me more than it was stated on my booking.com booking confirmation, which was a nast thing. Second: they have a nice rooftop bar, which I could actually visit, but there was no staff, so it was impossible to drink coffee or anything there.
Even with the higher price, it was inexpensive, recommended if you want to just stay there before your flight.
There is a nice restaurant next to the hotel, where I drank some good coconut juice (from a coconut, of course). Recommended.
We needed a hotel close to the airport as we had an early flight up to Haiphong and chose this one as it seemed pretty good and was also in between the airport on one side and the river on the other. After we had booked we then had a few itinerary adjustments meaning we were arriving earlier than we had thought, so were pleased we had some time to pop down to the river area for the evening. On arrival we walked up the few stairs at the front to a very clean reception and very friendly and helpful staff. Great start. Up to our rooms and although basic they were just what we needed. In fact the bed was extremely comfortable and the shower room on the better side of what we had experienced. So this initial place to just sleep turned out to be a very good and friendly hotel, well located for what we then needed. It was a fair walk to the river but an enjoyable one, even though we got caught in a rain blast, but not too far to cause us any issues. The next morning we were away before breakfast so can't comment on this and we didn't get time to get up on the roof terrace but for what we needed and what they offered it was perfect. Again the staff were extremely helpful in all respects and we had a very good stay here. I'd use it again without a moments hesitation.
To be fair we only stayed here because we had a 6am flight from the airport. It turns out to be a nice little hotel. The rooms are quite small, but you get a really comfy bed, plasma tv, aircon, minibar, tea and coffee making facilities and an amazing shower. From a tourist point of view this is not the hotel for you as it is quite far from the attractions of Da Nang, however if you are stopping over for a flight or if you need to buy a computer this is the perfect location. The computer street is very nearby and they have some incredible deals! Staff were great; they were around to check us out at 4am and ordered us a taxi.