So many things wrong with this place I don't know where to start. How about the name, Joy Beach? There is no beach nearby. You walk to the end of the street, jump a ditch, make your way through a parking lot to find yourself at a locals beach that was beyond filthy.
With a name like Joy Beach Villa not Villas, you assume when booking that you have the place to yourself. You do not. This becomes quite awkward if you're not the social type. Here's the layout. There are two rooms at the back of the property, one with two bed, one with a queen. Each has its own bathroom. However, they share a vaulted roof and the walls are 8 feet. This means you can hear everything going on in the room next door.
The villa is set up as a Balinese compound. There is one way in with a large gate. The staff drive their motorcycles into the "lobby". Behind that is a sleeping area for the staff that is little more than a closet with bunk beds. The front gate is locked at all times and you have to get the staff to let you in and out.
There is a bridge over a stream that leads to the main living area that is open air. I assumed the kitchen was mine to use and they did allow me to use it, but it was also for the staff cook to prepare breakfast. There is a nice lap pool, but it didn't seem all that clean.
The king suite is above the main living quarters and has to AC units. It is large and private. However, Balinese construction seems to lack a level and measuring tape. There were gaps in the walls and windows which allows critters to come and go as they please.
There was absolutely zero privacy at this villa. ZERO! Like some of the other reviewers, I came down in the middle of the night to get a drink and found two strange boys sleeping on the sofa. Apparently it gets hot in the staff closet. I was terrified!
The manager was all up in my business every day, and was hard selling the tours to the wood carvers, batik factory, and art factory.
I booked in for two weeks and after one week, I demanded a refund of my prepayment and went to stay elsewhere.
Staff doesnt speak english at all. Only the rude manager who was not even there. Rooms looked nice at first glance but were filthy and infested with ants. Very bad location. Breakfast was a joke. The only good thing was that we only spent one night. I feel fooled and hope the place burns to the ground. Seriously, stay away!
My fiance and I wanted to treat ourselves with a nice hotel the last three days of our vacation in Bali. We found this hotel which seemed nice at booking.com. It was a bit difficult to find as it is far from the main street in Sanur, it took us at least ten minutes to walk to the shops and restaurants. When we got there the staff was nice although it seemed they weren't very good in English. The room we got was spacious and seemed nice at first. We started to get settled in but soon discovered it was a bit dirty. When we were going to bed we found rat poop in our bed and also on the floor and there was also a rat living in the bath room!!! We tried to go downstairs and complain but there was no one at the reception although it was supposed to be open 24 hours.
We then decided to stay the night and find a new hotel in the morning. We turned the sheets inside out and switched of the lights. Then it got clear there were more rats living in the bedroom as well. At this point we had enough. We packed our bags and went downstairs again where we found two guys sleeping on the couch. We had to yell to get them to wake up but at least they were nice enough to let us out and didn't demand any money from us. Which is good as we were not going to pay. How this hotel can call itself a four star hotel is beyond me and I wouldn't recommend this to anyone.