Stayed here last January 2015.
My friend and I decided that we should head somewhere for the weekend; we wanted to be away from the stress of the noisy city but we cannot leave for too long because she has work and i have both work and school. We arrived late because of the heavy traffic in Roxas blvd. We arrived around 11pm and we were starving. I asked the Front desk if there are any nearby restaurant still open, he told us that he'll just buy anything we want so we went with mcdo. The room was nice, pretty clean although I found the restroom small. The "tambayan" area is really nice, though poor wifi signal.
Overall, the staff are really accommodating and modest. I'd be staying here the next time ill be going to tagaytay (If I have budget constraints, of course)