In a word: worst. I was walking to the restaurant, which had a sign out front that was lighted by an electrical cord, stretched across the sidewalk, two inches off the ground. It was sundown, so the grey cord was barely visible--grey, the color of the sidewalk--and it was off the ground. So, of course, I tripped over it and went flying face forward. I split both my knees and skinned both my palms. I then dragged the sign toward the building so another person would not meet the same fate. The proprietor and two employees watched the entire escapade, offered no assistance, did not apologize, did not offer to help move the sign, and acted as though it was my fault. The Khmer are wonderful people. I was dismayed. Plus, I inmediately spoor with a guest staying there afterward and she repeated my sentiment: when you see Le Bungalow, first cross the street, then RUN AWAY.
There are 3 rooms in this mixture of guesthouse/hotel. I will recommend only one of them (the large one in the back of the building), which has a nice stylish colonial boutique charme and is large and comfy. The others seem to be very small (I did stay at the large one). Decoration, furniture, paintings etc, it all looks like an ancient French Indochina villa, very nice.
But that is all there is to say in favor of this place.
- Completely useless staff. Speak hardly any word English (or French) and are absolutely not interested in guests. Point in case: They do not answer the phone (if you call them to ask where the place is anyway), upon arrival you are not greeted they just give you the key and point upstairs no registration whatsoever...), whenever I approqched them I found one of the two girls sleeping and the other playing with their smartphone - both not willing to be interrupted at what they just do.
- LP praises the restaurant, I have no idea why. The breakfast is average at best (and you need to discuss with the staff that, yes, you want breakfast - they will hand you the menu and leave you alone for 20min, unless you insist). In the evening the place is deserted, absolutely nobody there, just the two girls mentioned above (it would be really strange to eat there under these circumstances).
- If you need any kind of travel information and/or booking service, you need to go somewhere else, they cannot do anything at all for you at this place (however all the other guesthouses in town will be more than willing to help you).
- There is a tuktuk driver who claims to be good friends with the owner. The guy frequents the place - downstairs, in front of the building, and also he even walks up to the rooms and will try to sell you his services up there. He is very aggressive and unless you become firm to the point of being unpolite he will not leave you alone.
- Since is is two or three streets away from the busy center of ton, it would potentially be quiet. But there is a small metal workshop next to it, and they work loudly, late (past midnight) and start early (six-ish).
- Different from what they claim they do NOT accept any credit card. You will need cash.
- I have read there are rooms with river view. Well, there are not.
I do recommend to.... go to a different place.
The Bungalow is a lovely little hotel in Kratie, I've been just 2 nights and it was very good. I slept like a baby, everyone there are nice and smily. Nothing to say, and also the restaurant is really good.