We had a really enjoyable stay. The staff were very friendly and welcoming. The room was stunning and full of character and is based in a lovely part of Chelmsford. The breakfast is also superb. A great place for a romantic weekend away.
Accommodating staff and very nice rooms. The breakfast was also very good -- they even prepared a few items for us to eat when we left early our last day for LHR. The staff helped us find some local places we needed to visit, and pointed us in the right direction for dinners. The parlor and honor-system "bar" are good touches. Guest rooms are well-appointed and sufficiently spacious. I found I needed to leave the bathroom door open all night to equalize temperature (else it would be quite chilly in the loo in Nov). A good choice in Cheltenham.
Stunning room in this small friendly hotel. None of the bars or restaurants that establishments like The Crown or Hotel du Vin boast but great rooms in a stunning period house. Four poster beds and spa baths make this a fine base in a perfect location.