Botsebotse, why are you a luxury retreat? For the price we expect more. It was clear on our arrival that the room were not ready, accept for the bed that appear to have clean bedding. The housekeeping should shape up. The room did not see a proper cleaning for weeks. Just peep under the bed and furniture. Dusting were also not done properly for a long time, including the selves in the wardrobe. Another example of non cleaning were the dead fly in the shower since day one, but there is always the outside shower and a bath to use. On the first day, no facecloths and no bathmats. Thank you for the sherry everyday, but you should have clean the decanter first and not just refill everyday.The body lotion were spattering when pressed. Why so watery and not pleasant to use? On arrival the swimming pool were full of bugs and insects and greenish on the sides. On our third and last day the pool only got attention at 4h45 when one of the staff members starting to clean it, and the Limpopo is hot in the summer dear readers! The warm wooden spa is a gem but slimly on the bottom. The gardener is doing his part all day long for sure-lovely well kept flowerbeds and surroundings. No praise for the menu. Three course but limited selection to choose from. Portions are very small and a big eater or someone with a good metabolic system will soon have to order and pay for extra to eat. The meat was of good quality though. No nice warm and fresh rolls or bread received with any meals. Breakfast were also skimpy with limited choice. Small portions for one person of plain yogurt and with the some cereal (muesli) every day. On the first day we order we got two thin slices of cold meat, and not the muffins we ordered. On the second day we did get two, but again no choice, only one kind of muffin on the table. No treat of pastries! The continental breakfast is definitely just for one person and not two that we received every day. The omelette were made without love. Big chunks of peppers and tomatoes and onions. The non alcoholic drinks were also very limited. Sauces with meats and pudding were scarce or none served with meal. Having said all this, we do agree that the meals were well prepared and looked and taste appetising. And last, why did we only receive two nougat sweets on our last night? Should you not as a five star turn your guest down every night with a treat? Remember it is always in the little things that count. Yes, the lodge is eye pleasing and comfortably furnished, but we will not be back with this price tag.
Tjaart & Alta Hoffman
It's not often that you are treated like Royalty. Not in an aristocratic sense, but by a warm and welcoming staff who have retained their African charm as they turn your stay at Botsebotse into an experience. From the time you arrive at the Zebula game reserve, Joubert and Mabel seem to read your mind...knowing what you want and when! While Abigail and Bianca turn out culinary treats worthy of the judges' applause on Masterchef. The en-suite bedrooms are creatively crafted to present a blend of classic and traditional decor with the emphasis on comfort and entertainment via the large flat screen TV if you need it!
The bathroom has all the options...double basins, glass encased shower and oval tub. But you may like the generously spaced outdoor shower area where you will have the unique experience of standing in a zinc tub under the nozzle!
A winning touch is your own private garden enclosure where you can enjoy a few cocktails before dinner or even have your meal served in this exclusive ambiance.
Situated around Botsebotse are a number of lounges and dining areas and a cosy bar if you would like to socialise with fellow travellers. You will proabaly dine in a different location for every meal!
The rather modern boma hides a hot tub for cool days and there is a sparkling small pool amidst the lawns.And you can book a very professional in-room spa treatment.
And if you have the energy, the team will arrange game viewing, elephant experiences, quad bike tours, golf, gym training, tennis...or a couple of bikes to pedal your own way around Zebula.
All in all, Botsebotse is hard to beat!