Arrived a couple hours earlier then expected-this was not an issue but room was not quiet ready but we were able to hand out in lobby which also connects us with pool area-pretty., Check in was fairly quick, no fancy technology just good old fashion guest log. We were given room on the second floor (FYI, no elevators). Rooms were very basic. but we knew this ahead of time. Got room with 2 beds (had TV), as we were traveling with children. Pretty decent AC unit that front desk asks you turn off when you are not in room. Rooms are not very fancy and a bit outdated, but served the purpose for us. We were just looking for an affordable location with shower and bed as we were planning to spend most of our time out and about. Location is downtown, not many restaurants in the area but it was nice to get out and explore the city.
Room- very good size, two double beds in the room we had, bathroom was big enough for two with a brilliant shower that always had hot water. Air conditioning very good. Maids came in every day to change bedding and towels. Always smelt lovely on return from a day out. The room is dated and quite dark, but for the price it's very comfortable. We were out doing activities everyday so for us it was perfect.
Service- Everyone was helpful and friendly, we struggled somewhat with the language as we only know little Spanish, and staff speak little English. It's worth making sure you know the main phrases before you go so you can communicate easier. They always did their best to help us regardless.
Location- brilliant location for down town cancun. Many hotels/hostels in this area of similar price range all close together. The location is great if you want to be away from a heavy amount of commercial tourism, but don't want to be in the middle of no where.
There are lots of little restaurants and bars down the road that do amazing food for a brilliant price. Much cheaper than the hotel zone area.
Getting the public bus was very easy and cheap at 10.50 pesos which works out at about 40p. Routes are simple following R-1 and R-2 to get back and forth from the hotel zone to downtown.
We would stay here again if we were to visit cancun in the future. As a young couple we actually liked downtown better than the hotel zone and would recommend staying there to friends.