Stayed at this hotel for retreat. Amidst the warmth of the ville, nice cafes and Long Beaches, this hotel stood out like a bad blotch!
The staff at this hotel needs training. I was absolutely vilified by the way they treat female guests.
Front office clerks barely speak English and they are extremely unpleasant in their dealing with women guests. One of the front desk staff, Andy, was chattering on phone for 20 minutes and made guests signaling and begging for his help. He decided to totally ignore her for 20 minutes (suggest Hotel management to get rid of this person, as he sure is bringing the repute of this hotel down).
The hammam is nice and the indoor pool is good for kids. There is a small gym, which has a few equipment.
Although a great location in Deauville, the apartment was filled with offensive and bad smells - the toilet smelled of urine, and the apartment and bedrooms smelled really bad. The same smell seeped into our clothes.
The hallway also smelled of the trash bins when you pass the door into the Apartment lift area.
Villa Gardenia is absolutely lovely and well-situated, and reasonably priced. We have been coming to Deauville for 15 years and Villa Gardenia almost every year since it opened, and will continue to come back. Frédéric and his staff are par excellence, helpful, personalized and accommodating. Wonderful location overlooking the water. I cannot say enough to recommend the place.