We arrived for a rafting tournament for a one week stay. At hotel at 1:30 am and took until 3am to get keys and rooms. During this time other men were given keys and opened rooms only to find people already asleep in the allocated room. Caused a bit of concern as we were travelling with young teenage girls. Service terrible - would not get us extra towels, when we broke a glass we had to wait 30 hours before someone would sweep it up and no one would get us a dustpan to do it ourselves. despite having phone calls promising room changes, so our group could be together, every day there was another excuse why this could not happen. Aircon is poor quality, but could not open windows as they opened onto ledges directly to street access. Pool was nice and we used it, but had to weave around pigeon droppings everywhere. No irons, and they would not lend us one, despite needing to iron competition uniforms for an international event. When checking out we were hit with minibar fees which we do not purchase, and also they tried to tell us the price on the internet was incorrect and we had to pay an additional $5 per room per night. A dirty wet rag sat on the foyer floor for 2 days as we came in and out. Staff were only nice to us after we won the competition.
I am a 63 year old female who traveled alone to Foz. I was looking for value, safety and location and found all in this hotel. My room had no view(I was never there) and was barebones simple, although it had a lovely bath and was clean. The hotel was located in the downtown area and had 2 cafes right across the street as well as a pharmacy. It looked a little less than glamorous on the outside, but once through the door the reception aea and people were lovely and helpful. Each morning they had a huge breakfast buffet. The pool was in need of some tile repair but who noticed when it was 105 degrees and the water felt good? I used the public bus..what a hoot..to go to the Falls and bird park and the bus station was exactly 2 walking blocks from the hotel. The supermercado/walmart like store was a half a block more away and worth the trip as well. The Buffalo Bronco Churrascarria is only a few blocks away too. I used "Edson" from Green path to pick me up and bring me back to the airport. He was there with a sign, on time and helpful . It was $30 each way. His # is 554591048815. You can pay a whole lot more and be geographically isolated as I saw witht some of the "luxury" hotels. Why travel???
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