I have been with the a football team for a week in this hotel.The hotel had very disgraceful,dirty rooms and no hot water,the electric cut off more than a hour for all the hotel,bad breakfast,bad service,very old towels,bad wifi signal,very old T.Vs in the rooms and when we want to talk to the manager she doesn't be kindly with us and she only speaks about the money nothing else and she don't care about the customers I recommend you don't book this dead(awful)the hotel says it is 4 stars but I will not give it more than 2 stars
We’ve stayed at the Flathotel early June 2013, and it was the worse experience from Check-in to Check-out.
Upon check-in, there was a confusion regarding our reservation, it was cancelled, but we don’t know by whom, we checked in to one of the suites, it was dirty, dusty with Spider webs everywhere. We called housekeeping and it took them a day to come by and clean it.
Next day there was no Hot water, and we got yelled at when we called the Front Desk, we got a simple answer: There is nothing we can do, you have to wait!
Location was OK, we had a pretty nice view from the terrace, other than that, it was not worth the price we paid.
Two of us stayed here in October 2011.
Checked in first night and the air conditioning didn't work, it was just tripping out at the fuse box. They sent a porter up to try and fix it but he clearly didn't know what to do. Thankfully we were moved apartments the next day. Not before that, the music from the hotel club was blareing until about 2am, we were well away from it but could still hear (and feel) it; this happened a few other nights after too and we had to sleep on the hard sofas most of the time to try and get a bit further away from the noise.
The apartment was generally clean but very outdated, especially the kitchen. The fridge didn't close properly so we had to prop it shut. We lifted the lid off the Moroccan teapot, only to be greeted with a handful of mold sitting at the bottom - yak! Clearly this apartment hadn't been used in a while and the maid missed this out.
The staff are very friendly, though it helps to know a little French, especially if you need to speak to the maid - who by the way was equally friendly and came to clean and change towels every day. Beware buying drinks from the hotel bar though - on the first night we were parched and they charged us roughly £14 for a red bull and a glass of coke, not realising until we eventually got the hang of the conversion the next day.
The hotel itself is situated more-or-less right on the southern edge of the city, surrounded by building sites and out of the way of everything. However you can hail the little orange/yellow taxis and it only costs about £2 to go anywhere in the city. The nearest little shop is in the hotel next door and is very handy. There is also a hypermarket just a 5 minute taxi ride away.
The swimming pool is quite large with a smaller one for kids. At that time of year, it was in the sun morning to mid-afternoon but soon got shady. Plenty of little birds darting in and out of it and a few cats pass by now and then. Terrace on the north-west side of the apartments gives a fantastic view towards the kasbah and the lit-up Arabic text at night (God, King and Country).
Not much else to say about the hotel. City is quite beautiful in places and they've done a lot of work to make it a tourist destination, the promenade in particular. However, we had mostly cloudy weather and it sometimes got chilly, especially in the evening. We managed a trip to Marrakech one day and I would highly recommend staying there instead of Agadir - it was much warmer, more cultural and we didn't mind not having a beach.