Room 417 was infested with bed bugs. Mattress had urine stains and the bathroom had a leaky toilet. This is the worst hotel experience I ever had. I’ve never written a review before but I had to this time to warm people of the nightmare my family experienced. The hotel did not want to issue a refund until I showed them the picture of the bug! It was 1:30am and my family had to rent another hotel at our own expense. Stay away from this dirty hotel.
Stayed in this hotel for two month because I had to. The hotel I imagine was really nice in the 90ies. Since then they haven't done much to renovate or renew stuff. Air conditioning and the safes are just working in some selected rooms (even though every room has them in them. They are just not working
...). The rooms itself are clean. But don't be surprised if staff is checking the room. In the morning and afternoon. Still haven't found out the purpose of those knocks...
For me the worst thing is the singer in the lobby from Thursday to Saturday. You can enjoy his singing in every room from around 9pm till 12pm/1am. If you should stay here over those days I strongly recommend to ask for a room on the highest floor. You will be still hearing it but it worst in the lower floors.
We stayed four nights at the Real del Sur and will return to stay again. The Real del Sur is a good choice in a part of Mexico City that is home to only a few hotels.
The RdS is an older hotel. It has many amenities (breakfast room, restaurant, beauty salon, travel agency, banquet halls, lobby bar, disco, underground parking, well stocked business center). These amentities seem to be what keeps the hotel going. The rooms are nothing spectacular but two rooms where we stayed, the linens and bed were very good and everything was operational albeit with a few leaks.
Not everyone at the front desk speaks english, but the manager is totally fluent in english and extremely helpful and always on the go and visible in all parts of the hotel.
The breakfast included in the price of the room is good and we were very happy with the meal that we received in the restaurant (cava del Duque) inspite of fact that we were the only diners. The other hotel guests were well behaved middle class Mexicans who made us feel comfortable.
All in all the RdS is a good choice for budget travellers who want to feel safe and want a hotel on the south side of Mexico City.
放心找墨西哥城的酒店，飞猪为您提供墨西哥城酒店预订、实时酒店价格、特惠酒店预订以及墨西哥城住宿推荐，精选了多家墨西哥城酒店、宾馆、青年旅舍、青年旅社、经济连锁酒店、星级酒店供您选择。 墨西哥城酒店预订，酒店团购，特价酒店，尽在飞猪。移动版：Hotel Real del Sur