We had been looking forward to our vacation for months. Although the online pictures didn't make it look like a five star resort, we sure weren't prepared for what we found. This is an ex-time share facility that has turned into an "extended stay" resort for tree trimmers and other "occupations". When we arrived, we were told we had no reservation even though I had the confirmation with me. After much hassle, they assigned us a condo. Once we walked in, we immediately could smell cat urine, grease, and the furniture and appliances were well used and in poor condition. The bedding should have been thrown away. We had no option but to spend the night there due to the late hour and lack of transportation. However, the next day we were able to rent a very nice home through another online service that made our trip a little more enjoyable. This should absolutely not be a part of RCI. It's terrible.