We had 3 nights here. The hotel was jaded and tired. We had booked here because of the view, but the trees were overgrown so that really defeated the object, and unless you wanted to be by the ski run, then little point being there and we wished we were in town as 90-100 pesos taxi ride into town. We were the only guests there yet they decided to rebuild our verandah while we were there so drilling and banging all day! Breakfast limited and disappointing unless you like cakes, dinner much better and very good if you like eating in a tea room! We did get a discount for the disruption after complaining !
We stayed here at the beginning of January - I'd made a mistake on a hotel booking in Ushuaia, and this was the only place with room for us! Thank you!
We stayed in what was described as a "superior room" - in fact it was a wonderful log cabin (more like a house, actually), which was amazing. Very beautiful, with views of the surrounding woods, and a lovely log fire - we didn't need that really, as the heating was excellent, but we did light it one evening just for the atmosphere.
I'm not sure why anyone would complain that it's out of town - it didn't just move, it was there when they booked it, and the description of how to get there and the location on the map rather give that away!
It is right at the foot of the glacier chairlift, and that's a lovely trip to do, and walk at the top, even though our weather wasn't great. The area is stunningly beautiful
And yes, you do have to seek out the staff in the gift shop when the office is unmanned, but the gift shop is about 12 paces away from the office, i.e. the very next building.
Breakfast was fine, though it's worth mentioning that a cooked breakfast is available, but doesn't seem to be offered until you see someone else with it, and then ask! And if you ask for toast, you get one slice!
A lovely place, very laid back, and we found it ideal.
The hotel is outside Ushuaia (about 5 km). The rooms are small and the view is only for trees. The Spa is not working so it is not worth at all to go there. People not very polite and friendly. Reception closed most of the time (you have to go to the Tea Shop).
This hotel is a series of cabins and cabanas that are located at the base of the Martial Glacier, which is the facilities' major plus. I paid approximately $300/night for a king size bed in a cabin that had a somewhat obstructed view of the Beagle Channel. The room was clean, but the smell of air freshener was a little overwhelming. The customer service situation is a little awkward as the only one that speaks English is the owner, but she is not around much. The staff on hand seem nice, but avoid interaction making it necessary seek them out to get their attention to get coffee in the morning, ask for a taxi to be called, have lunch etc. Breakfast was included, but was a simple meal of cereal, fruit, ham, cheese, coffee and tea. A plus for breakfast was the homemade toast. The restaurant is a tea house that attracts glacier tourists and serves excellent pastries baked on site. The sauna was not working while we visited. I enjoyed being in the mountains and out of the hustle and bustle of Ushaia, but feel that this hotel was very expensive.
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