Stayed several times before for years, as it is located at the deepest spot of Nojiriko Lake, surrounded by only trees. Beautiful stars at night, so quiet surrounding that it's good to just relax for a day. However, building is getting old, WiFi is weak, no hot spring facility in the hotel (although they can drive to the nearby Japanese ryokan hotel in the afternoon upon request). French restaurant serves dishes using local material, but nothing special nor unique. Breakfast buffet is good with some variations to choose from western and Japanese style.
Yes, like many other reviewers have said, the decor is from the 70s. But the food was awesome. They have a chef making real food for every visitor, and catered to the allergies among members of our party. The location is beautiful. The view from the room can't be beat.
We stayed here for one night in a Superior Twin room. The staff were really excellent and very friendly and professional. The dinner in the restaurant was first class. The restaurant is beautiful and quiet and we could enjoy a relaxed dinner. The chef is from Nagano and he uses local, fresh seasonal produce from Nagano and neighboring Niigata. The hotel does not have its own onsen, however there is a good shuttle bus service from the hotel (arranged by the hotel) to one of the local onsens. This onsen is in a really good spot and there is a wonderful view of the surrounding mountains from the outside baths. I highly recommend visiting this hotel.... for the location, view of the magnificent lake and mountains and for the delicious food. Please note that the hotel is closed in winter due to heavy snow fall, making the roads difficult to pass.