Love it the view ..the rooms ...the people...all staff except for one ....front desk guy need manners works evenings.....but the crew the brothers theres are great my cleaning lady Juanita beautiful person ...services great food needs to be a bit better but great what more to you want its cuba and I love it and the Morro nice ....I went there twice in Agusto 2017 and Nove 2017 ...and going again cuz when I left the was remoderling... will love to see how nice it looks
Well this place is beautifull..lovely and clean place staff great that services wonderfull love my girl Juanita great room service..she always had my room clean my bed made sheets clean..the all waitress had delicious coffee food ok but what do you expect from Cuba..love the people..pool just need to be clean a bit more... great music fun historic....now I know must be better cuz they was doing the front place had it almost done when I went back home ...stood twice and soon returning can wait to see them all..Hola Enrique y el hermano...Buenas personas I just have beautiful words for this place and I had great rooms one was the lovely bunk in the back with swing lovely view and another we choose to have the room but they were going to give us a bunk...Thank you all...see you soon went 8/2017..11/2018..we went again 2/2018 but we wanted to see Havana and I stood in a place my god I'm not going there..but to Balcon de Caribe I see u soon..I have lots pic too many....Noemi
This is worst place in santiago de Cuba , the rooms have a lot of difficulties for examples don't have hot water , the bed not comfortable ctc , and don't have a good service . staff very bad . a person in the folder who name is Ronald was using incorrect actitud with me tha day , I recommended nobody go to this hotel becouse you will go to get disgusting time and bad atemcion
We didn't stay here but came for a dinner. We went there in the evening after dusk and the restaurant looked magical and inviting as we drove up to it. Our group had pre-booked. The buffet looked fantastic and we helped ourselves with enthusiasm. The bean soup was delicious. We then chose from grilled pork or chicken or beef stew. Plus from a variety of beans, rice and salads. We finished off with delicious ice cream. What a feast.
Me encanto la piscina del balcón , fui a pasarme el día con mi familia y mi esposo, pagas 10 dólares y consumes 8 , excelente lomo ahumado y arroz con maíz, la piscina limpia y una vista a la bahía formidable.
Muy buena animación . Pasamos un rato muy bueno
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