Excellent experience - This is my first time staying in a hotel of this brand which is recommended by a friend. I chose a western style room with an in-room hot spring because we wanted to have the hot spring together with our children. The room was unexpectedly spacious given that a hotel room in Japan is usually smaller. We could have one single bed for each person. The staff there did not speak fluent English but they tried their best to communicate with us and were very friendly. The Japanese style breakfast and dinner were delicious. This trip was very enjoyable.