We had reserved shuttle pick-up for 3pm. Without having to call, the shuttle was parked in the shuttle bus parking area of the Shimoda train station behind the taxi lines. The key is to have a picture of the hotel name in Japanese to match with the van. English communication is limited but ok. Dinner in the special room was excellent. Good quality seafood. Hotel has outdoor onsen. Breakfast was good too. The room has very good view of the whole bay. At night, the few lights from the ships and boats added to the beauty of the view. 10 am was the last shuttle to the train station. Plenty of time to explore the town further before taking a bus to Dougashima.