We recently had 11 days in this lovely hotel and enjoyed most of it. The staff are all excellent and the facilities are very good. We were unfortunate that our excellent apartments (we had two) were overlooking a building site for the deck and restaurant. It was so noisy, no lazy lie ins for us. It should be finished shortly and then it will be excellent. The owners/management could do with looking at their sales process as there as so many missed opportunities for resident sales and also the website is covering what will be there not necessarily what is there currently. All those things apart, as I say the staff are wonderful, the rooms immaculate and nothing too much trouble. The spa is excellent and I had a wonderful massage on my birthday from Magdalene and I was also presented with a birthday cake by the management which I thought was a lovely touch. We would definitely stay there again, after checking we will not be by the builders and we look forward to trying the a la carte restaurant once its open.
Just returned home from a 10 day stay at this excellent hotel. Quick & easy check in with a welcome complimentary glass of Madeira wine. The hotel is tastefully decorated & the staff work tirelessly to keep it spotlessly clean at all times. The breakfast has an amazing variety of food to choose from in abundance,the fresh baked warm bread was delicious. The restaurant manager is a very jolly, friendly chap who welcomes everyone warmly, he even recognised us out of the hotel one day & waved & shouted over to wish us a lovely day. All of the staff were friendly & helpful at all times especially Patricia on the reception team. The hitel is in the flat Lido area, within walking distance to the old town if you like a good walk or alternatively take the courtesy bus, which runs 3 times a day. Local buses run every 20 mins for €2pp. Would we return? Absolutely! see you again soon Alto Lido, keep up the excellent work.
The hotel was lovely, beautifully decorated and spotlessly clean. We would certainly return. The breakfast was very good. Evening entertainment by the 360 degrees bar was a welcome addition. Pools great.