探索维也纳 - 列支敦士登街酒店 (CheckVienna - Liechtensteinstrasse)

Останавливались в двухкомнатных апартаментах в сентябре 2013 года. Комнаты чистые, белье новое. Кухня немного тесновата, но все кухонные принадлежности присутствовали. Порадовало наличие кофе-машины. Ванна и туалет на хорошем уровне. До метро пешком 10 минут. Улочка не шумная. Удобно добираться на трамвае.

We have made a reservation at COZA apartments for the period of 01 May - 4 May (3 nights) for 9 people (3 appartments). The reservation was made around one month and half before that time. On 30 april around 23:00 BG time we received an e-mail informing us that our reservation was cancelled because of double booking of the appartments. This was announced 1 hour before our departure (we travelled by cars from Sofia to Vienna). It was really unpleasant surprise for us. We can't understand why we were told at the last moment??? We had to look for another place to stay in Vienna (as after that we had a reservation for Prague) and we were not able to find such place - for 3 nights, for 9 people on acceptable price. Our plans were actually destroyed and we had to find a place in other city around Vienna. From planning visiting this beautiful city for 2 days and half, we managed to visit it only for several hours (actually missing a lot of the landmarks). It was really pity. How come this could happen and why we were not informed in advance of some days by COZA apartments, we have no idea. Also in the reservation it was written that we have to make a reservation for parking places. We were OK with this. We wrote two e-mails asking for parking places, but an answer was not received. Finally we called them and they said that the parking places were available withou any needed reservation. This behaviour is not acceptable and we would not recommend staying at this place.

If you choose to stay here do not expect for someone to greet you upon arrival. The key will be in a lock box behind your door; expect to call and email Coza multiple times before your arrival so that you can get the lock box code. Moreover, if there are any problems with your apartment or if you have any questions, do not expect Coza to be immediately available, responsive, or adequately helpful. Coza's customer service is not just terrible, it's non-existent. If there was a reception desk or helpful staff members available, our experience really would not have been so terrible. But, the Coza office was locked and dark at all times during our 7 day stay. Besides the lack of service, here are some of the terrible aspects of our stay: our apartment smelled of cigarette smoke; the wifi was so spotty that it might as well not existed; there were not enough towels; and there was literally no direction in terms of where trash should go, what check-in and check-out procedures should be. Moreover, despite advertising that there would be three beds in the apartment, we arrived to find only two beds. Only after many phone calls, did they deliver a rollaway bed the next day. If you choose to stay at Coza, here are things you can expect: there was plenty of hot water, a working kitchen (plates/cups/fridge/water boiler/microwave), the apartment building and neighborhood were quiet and felt pretty safe, and the location of the building is in a relatively non-touristy neighborhood that's close to good food and both Spar and Billa grocery stores.

подумайте очень хорошо, если рискнете воспользоваться услугами этого хозяина апартаментов. Мы заказывали размещение в декабре 2013 года, примерно за месяц-полтора, планировалась одна ночь, потому что транзитом были в Вене. Оплата была снята сразу с карточки, мы провели чудный день в городе ( условия заселения были после 14.00) нас предупреждали что ресепшена нет, но нас это не смутило - такое бывает, т.б. нас предупредили и сказали где надо взять ключ. Надо ли говорить, что ключа на месте не было, комната закрыта, дом - просто многоквартирный, внизу куча платежек с данной квартиры. На контактные телефоны никто не отвечал,связавшись с букингом нам невнятно объяснили ( через 40 мин. ожидания) что апартаменты несвободны и предложили заселится в какие-то другие?? надо ли говорить что в преддверии рождества это было почти невозможно. Пришлось покинуть Вену и ускорить выезд из города в Чехию, где нас прекрасно приютили. Никогда больше не свяжусь с подобным размещением, непонятным и безликим, несмотря на неплохие отзывы других.

Place is in really good position. You can take tram to downtown or walk 400 meteres to Sppitelau Metro station - U4, U6 and take U4 to downtown. Arround 800 meters there is Park and Ride public parking which is only 3 EUR per day. You can park arround building but you need to buy parking tickets in Tabaco shop. 1 hour=2EUR. Parking should be payed between 8 till 22h. What was poor is service from landlord. It is not owner of the appartments. So we had issue with heeting, Internet was never working and not enough towels in the apartment. EVen they told that they will come to the building they didn't show up. Also, they have office in the ground floor but it only operates from 10-14. Many times there is is nobody even during working hours. If you have early filght it can be tricky to pay and get invoice. After a while nobody answers the calls. If you not depending on the Internet and you don't have too much requests then place is ok.