We had booked the apt for 2 days stay. Just a few hours prior to our arrival we were told that rooms were over booked and we will be relocated to another vicinity. On enquiring they gave excuses like symphony has water issues, there's a short circuit and finally they told that symphony is closed. I told them I'd like to go there and check for myself. Ms. Shasta Shaikh was rude and told us that if we go to symphony we will not be allowed into the other apt that the would provide which was in evershine Nagar. That's not how you treat customers who have made the full payment and booked months in advance! The harrowing experience that we were put through cannot be compensated. Do not trust these people! Ridiculous!!